White-Glove Logistics
Concierge
Coordination
White glove logistics so you can focus on recovery, nothing else. Every detail handled with discretion and care.
Post-operative recovery can be more physically demanding than people expect. Even when everything is medically routine, the experience can feel intense—and managing logistics in that state creates unnecessary stress.
Our priority is to remove friction. Your Aftercare Coordinator manages the planning, bookings, deliveries, and timing with calm discretion—so you can rest and recover with confidence.
One coordinator, clear continuity, nothing falls through the cracks.
Comprehensive Support
What We Coordinate
Every detail handled with discretion and care
Recovery-Friendly Hotel Coordination
We coordinate stays that support rest, privacy, and ease—based on proximity to your surgeon, accessibility, and your preferences.
Discharge & Transport Logistics
Discreet pickup and transfers arranged end to end, with timing that respects how you feel on the day. One less thing to manage.
Food & Hydration Coordination
Meals and hydration support coordinated for simplicity—so you are not making decisions when you are depleted.
Supplies & Recovery Essentials
Pharmacy pickups, comfort items, and recovery supplies delivered efficiently. Everything in place when you arrive.
Errands & Comfort Requests
Personal shopping and practical needs handled promptly, so you can remain at rest. Minimal friction, maximum comfort.
Third-Party Wellness Coordination
If requested, we coordinate vetted licensed providers such as lymphatic massage specialists—delivered as third-party services.
Recovery Suites
Our Apartments
Luxury recovery suites designed for comfort and healing. Select your preferred accommodation during booking.
From $499/night
Studio Wellness Suite
Begin your wellness journey here. The Stay Well experience is a holistic approach to recovery.
From $599/night
Wellness Deluxe Suite
Spacious suite designed for extended recovery stays with premium wellness amenities.
From $699/night
Cozy All-in Midtown West Suite
Spacious layout perfect for recovery. Central Manhattan location near top surgeons.
From $799/night
Premium King Suite
Indulge in Upgraded Premium WiFi and a Keurig Coffee Brewer. Perfect for comfortable recovery.
From $899/night
Private King Suite
Ultimate privacy and comfort. Premium amenities for discerning clients.
From $2000/night
Deluxe Suite with Health Aide
Full service suite with dedicated health aide support. Complete recovery package.
Accommodation Disclaimer
Accommodation type requests are preferences and are not guaranteed. We will use commercially reasonable efforts to secure your selected type, subject to availability and the property's final assignment. If unavailable, we will propose the closest available alternatives.
Seamless Coordination
One Point of Contact
Everything routes through your dedicated Aftercare Coordinator—ensuring continuity, discretion, and a recovery experience that feels supported from start to finish.
Clear Continuity
No repeated explanations
Seamless Handoffs
Every detail documented
Discreet Communication
Privacy-first approach
Proactive Updates
You never have to chase
Care Packs
Curated comfort and practical items delivered to your hotel or home, timed to arrival or discharge, so your recovery setup is ready from the first hour.
Essential Care Pack
Core recovery necessities
A streamlined arrival-ready setup for the first 24 to 48 hours, focused on hydration, comfort, hygiene basics, rest, and bedside convenience.
Typical contents include:
- Hydration essentials—still water and electrolyte option
- Light snacks—low effort, low odor options
- Sensitive skin cleansing wipes, tissues, hygiene basics
- Travel toothbrush kit
- Gentle lip balm and moisturiser
- Pillow and linen protection essentials
- Dark or disposable towel set
- Bedside organiser pouch or tray
- Small waste and laundry bags
- Universal phone charger and compact extension cord
- Eye mask and earplugs
- Notepad and pen
Signature Care Pack
PopularPremium comfort items
A more complete arrival-ready recovery environment with upgraded comfort, added redundancy, and a fuller bedside configuration.
Includes everything in Essential, plus:
- Upgraded towel and linen protection set, plus an additional pillow protection set
- Enhanced hydration and snack selection, with duplicates of key consumables
- Higher comfort textiles, such as a soft wrap or lightweight robe-style layer
- A fuller bedside setup with expanded organiser capacity and additional convenience items
Timed to your arrival or discharge
Discreet delivery to your hotel or home. Contents may vary based on availability.
Recovery Essentials are comfort items only,
not medical supplies or clinical care.
New York City Expertise
We know the best recovery-friendly hotels, reliable transport services, and quality vendors throughout Manhattan, all five boroughs, and surrounding areas. Whether you're local or traveling from out of state or abroad, we coordinate every detail to ensure a comfortable recovery experience.
Let Us Handle the Details
Recovery can feel intense and unpredictable. Your Aftercare Coordinator manages the logistics—so you can focus on rest.
Confirmation within 24 hours. Named coordinator assigned.
Request Concierge Support