Terms of Service

1. Eligibility

You must be at least 18 years of age to use this Website or book services. By using our Website or services, you represent that you have legal capacity to enter into binding agreements.

2. Nature of Services (Non-Medical Services)

Post Surgical Suites provides non-medical, concierge post-operative recovery support services. Services may include:

• •Transportation coordination
• •Appointment reminders
• •Wellness check-ins (non-clinical)
• •Meal assistance
• •Light household support
• •Companionship services

We do not provide medical services, including but not limited to:

• •Medical advice
• •Diagnosis or treatment
• •Nursing services
• •Wound care
• •Medication administration
• •Clinical monitoring
• •Any service requiring professional medical licensure

Nothing on this Website creates a physician-patient, nurse-patient, or healthcare provider-patient relationship.

You remain solely responsible for your medical care and must remain under the supervision of your licensed healthcare provider at all times.

If you are experiencing a medical emergency, call 911 immediately.

3. Regulatory Status

Post Surgical Suites is not a hospital, medical practice, emergency provider, or insurance provider.

To the extent applicable, services are provided in compliance with New York law governing non-medical support services.

4. Service Agreements

If you engage Post Surgical Suites for in-home or recovery services, you may be required to enter into a separate written Care Agreement or Service Agreement.

In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement shall control.

5. Client Responsibilities

By engaging our services, you agree that:

• •You will provide accurate, complete, and current information.
• •You will disclose relevant health conditions and recovery instructions.
• •You will maintain an environment that is safe and accessible for staff.
• •You will remain under the care of your licensed physician.
• •You understand recovery outcomes vary and are influenced by medical factors beyond our control.
• •You acknowledge that post-surgical recovery carries inherent risks and that Post Surgical Suites does not control medical decisions or outcomes.

6. Personnel Classification

Service personnel may be employees or independent contractors of the Company.

Nothing in these Terms creates an employment relationship between you and any service personnel.

Personnel are not authorized to provide medical services.

7. Scheduling, Deposits, and Cancellation Policy

To secure scheduling and allocate personnel, advance payment or deposits may be required.

The parties acknowledge that short-notice cancellations result in lost scheduling opportunities, personnel allocation costs, and administrative expenses that are difficult to calculate precisely in advance.

Unless otherwise stated in a signed Service Agreement, the following terms apply:

• •Cancellations made more than 48 hours before the scheduled service start time will receive a full refund, less any administrative fee disclosed at booking.
• •Cancellations made within 48 to 24 hours before the scheduled service start time will result in 50% of the total service fee being non-refundable.
• •Cancellations made on the same calendar day as the scheduled service, or failure to provide access at the scheduled time, will result in 100% of the total service fee being non-refundable.
• •If personnel have already arrived at the service location at the time of cancellation, the full scheduled fee shall be due.

The parties agree that the foregoing amounts represent a reasonable estimate of anticipated damages and are not a penalty.

The Company reserves discretion to consider documented medical emergencies or hospital scheduling changes on a case-by-case basis.

8. Payment Terms

Fees are due as stated at booking or in your Service Agreement.

We may utilize third-party payment processors. We are not responsible for the acts or omissions of such processors.

Failure to make timely payment may result in suspension or cancellation of services.

9. Website Use

You agree not to:

• •Use the Website for unlawful purposes
• •Attempt unauthorized access
• •Introduce malicious software
• •Interfere with Website functionality
• •Misrepresent your identity

We reserve the right to suspend or terminate Website access for violations.

10. Intellectual Property

All Website content, including text, graphics, logos, branding, and materials, is owned by Alfa Beacon Inc. or its licensors and protected under applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

11. No Medical Advice Disclaimer

Information provided on the Website is for informational purposes only and does not constitute medical advice.

Always consult your licensed medical provider regarding medical decisions.

12. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE FULLEST EXTENT PERMITTED BY NEW YORK LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

We do not guarantee specific recovery outcomes, timelines, or medical results.

13. Limitation of Liability

To the fullest extent permitted by New York law:

Alfa Beacon Inc., its officers, directors, employees, contractors, and affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

• •Use of the Website
• •Use of services
• •Medical decisions made by you or your healthcare providers

Nothing herein limits liability for gross negligence, willful misconduct, or liability that cannot be excluded under New York law.

14. Indemnification

You agree to indemnify and hold harmless Alfa Beacon Inc. from claims arising from:

• •Your breach of these Terms
• •Inaccurate or incomplete information provided by you
• •Unsafe conditions at the service location
• •Your failure to follow medical advice

15. Force Majeure

We are not liable for delay or failure to perform due to causes beyond our reasonable control, including:

• •Severe weather
• •Transportation disruption
• •Public health events
• •Government orders
• •Personnel illness

16. Privacy

All personal information collected through the Website is governed by our Privacy Policy.

17. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of New York.

Any disputes shall be brought exclusively in the state or federal courts located in New York County, New York.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Changes to Terms

We may update these Terms from time to time. Continued use of the Website constitutes acceptance of any revised Terms.

20. Contact Information

Post Surgical Suites
Operated by Alfa Beacon Inc.

Website: https://www.postsurgicalsuites.com
Email: info@postsurgicalsuites.com
Telephone: +1 (347) 622-7589