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Parallel Lines

Service Policy

4

Cleaning and Maintenance Policy

At Post-Surgical Suites, we prioritize the cleanliness and maintenance of our facilities and services to ensure a safe and comfortable environment for our customers. This policy applies to our rental suites, transportation services, and any physical spaces associated with our aftercare services and product sales.

  1. Rental Suites Cleaning:

    • Our suites are thoroughly cleaned and sanitized before each new guest arrival. This includes laundering linens, disinfecting surfaces, and ensuring a hygienic environment suitable for post-surgical recovery.

    • Regular maintenance checks are conducted to ensure all amenities are functioning properly.

  2. Transportation Service Cleanliness:

    • Vehicles used for transportation services are cleaned and sanitized daily, with particular attention to high-touch areas such as door handles, seat belts, and armrests.

    • Any reported issues regarding vehicle cleanliness or maintenance are addressed promptly.

  3. Aftercare Service Areas:

    • The areas where aftercare services are provided are sanitized before and after each use to maintain the highest standards of hygiene.

    • Equipment used in aftercare services is regularly cleaned and maintained.

  4. Product Hygiene:

    • Products for sale, especially those intended for direct contact with the body, are stored and handled in accordance with strict hygiene standards.

    • Customers are provided with clear instructions for the care and maintenance of purchased products.

  5. User Responsibilities:

    • Users are expected to maintain reasonable cleanliness and order during their stay in our suites and when using our transportation services.

    • Any damages or excessive uncleanliness may result in additional cleaning fees or charges for damages.

By using our services, customers acknowledge and agree to our cleaning and maintenance standards and procedures. We reserve the right to update these policies as needed to ensure the health and safety of our customers and staff.

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